FAQs

1. How can I place an order?

Simply choose your favorite bag, add it to your cart, and complete the checkout process. 🛍️

2. What payment methods are available?

We offer Cash on Delivery for a safe and convenient shopping experience.

3. How long does delivery take?

• Cairo & Giza: 2–4 business days
• Other areas: 3–6 business days 🚚

4. Can I return or exchange my order?

Yes, you can request a return or exchange within 48 hours of receiving your order, as long as the item is unused and in its original condition.

5. How can I track my order?

Once your order is shipped, we’ll send you a confirmation message with tracking details.

6. What if I receive a damaged or wrong item?

Please contact us immediately, and we’ll make sure to resolve the issue as quickly as possible. 🖤

7. Can I cancel my order?

Yes, you can cancel your order before it is shipped by contacting our support team.